Knowledgebase: Project Holders
What if I am dissatisfied with the designs submitted to my project?
Posted by Alan Smith on 06 April 2015 03:52 PM

There are several avenues you can take to ensure you receive the designs you want:

Provide specific feedback to the designers about what you are looking for. Invite specific designers with attractive portfolios to submit to your contest. For more information about how to run a successful design project, visit the how-to videos at Logo Design

Contact our support team to ask for help throughout your contest. They can answer questions and provide tips to help your project. Give us a call at 877-525-5646 or send an email to

Extend your contest. You can extend it for 3 more days for only $29.

In the rare event that you have exhausted all options and are still not satisfied, please contact us within 90 days to request a refund. For more info, see “What is the refund policy?” FAQ.

Note: Guaranteed projects cannot be refunded under any circumstances.

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