Knowledgebase: Project Holders
What is the Money-Back Guarantee? Do I qualify?
Posted by Alan Smith on 06 April 2015 03:51 PM

Logo Design offers a money-back guarantee on all non-guaranteed design contests. If you are not satisfied and your project is not guaranteed, you may request a refund of your prize money if you received less than 30 concepts. If you received more than 30 concepts at a non-guaranteed project, you may request a refund of your prize money. However, we will deduct $50 from prize amount to reward the top designer and remaining prize amount will be refunded.

You do not qualify for the Money-Back Guarantee if you have a guaranteed project.

Note: Any processing fees (including upgrades) are not refunded. All refunds must be requested within 90 days of the end of the contest. Please see our terms and conditions for more information.

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