Knowledgebase: Project Holders
What is the refund policy?
Posted by Alan Smith on 06 April 2015 03:51 PM

Logo Design Guru maintains that all projects will receive a minimum of 30 design entries for all projects. If you have not received 30 entries, you are entitled to claim a refund of your prize money.

If you want a refund for a project in which you did not add the "guaranteed" upgrade but you have received over 30 entries, we will retain $50 from the prize amount for the top designer. Please be aware that guaranteed projects are not entitled for a refund under any circumstances.

Lastly, please be advised that the listing, processing and upgrade fees will not be refunded.

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