Knowledgebase: Project Holders
Can I cancel my project?
Posted by Alan Smith on 06 April 2015 03:50 PM

If your project is not guaranteed and you‘re not satisfied, you may cancel your project. If you received fewer than 30 design concepts, you‘re eligible for our money-back guarantee. If you have received more than 30 design concepts, you can cancel your project but we will retain a $50 design fee from your prize amount.

Please note: Transaction and upgrade charges are never refundable. Guaranteed projects cannot be cancelled under any circumstances.

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